However, you will need to be a paid subscriber to access movies and shows within the app. This streaming app is available for free download. Xfinity Stream is a perfect app to pass free time watching your favorite shows.Tap the app icon to open the apps page. Scroll through the search results to find the Xfinity Stream app. Enter ' XFINITY Stream ' in the search bar. Visit our Device Compatibility page and follow the steps to unlock our free test video.Install the Xfinity Stream App.Detailed instructions are below.What are the requirements for Windows computers?Supported browsers: Google Chrome, Firefox, Microsoft Edge, Opera. If you have a Chromecast, you can cast to it from Chrome on your computer or Android phone. You can also watch films on Android tablets and phones using Chrome, and on iPhones and iPads using Safari.If you have an Apple TV, Fire TV or Roku device, you can use our dedicated apps for these platforms. Simply called Xfinity TV.Confirm that you are able to make a purchaseConfirm that you are receiving confirmation emails once a purchase has been completedIf you are unsure your devices are compatible, please refer to the rest of this FAQ for devices that are Eventive compatible.You can watch content on PCs running Windows 7+, and Intel-based Macs running macOS 10.12+.
Additionally, HDMI or other video dongles cannot be connected to your device. We recommend using the latest version of your browser.Yes, you can watch content using Safari on iOS 11.2 or later.Important note: Due to content protection restrictions, the Screen Mirroring feature cannot be used. Internet Explorer is not supported.What are the requirements for Mac computers?Supported browsers: Google Chrome, Firefox, Safari, or Opera. Samsung s6 edge usb driver for macIf you’re on wifi, try moving closer to your router. If your internet connection is poor or inconsistent, or if you have several wifi enabled devices connected simultaneously, you may experience problems during playback. If no icon appears, this means casting is not supported on your device.How can I watch content in the highest possible resolution?To view content in the highest available resolutions (including 1080p as well as 4K/UHD when available), ensure you are using one of the following browser/device combinations:Eventive TV app for Apple TV, Roku, or Amazon Fire TVOther browsers beyond these will still offer HD resolution however, the above combinations allow for the maximum levels of secure stream quality.Why does video playback stall or not play smoothly?We use adaptive bitrate streaming which means the streaming quality will automatically adjust based on your internet speed. If no icon appears, this means casting is not supported on your device.Open the content in the Google Chrome browser.Click the "Cast" icon in the lower righthand corner of the player. If you cannot detach the external display and are using Safari on a Mac, try switching to Google Chrome. Your display may not support the encryption necessary to securely stream your content. Take note of the HDMI input number it is being connected to.Plug the other end of the cable into your laptop's HDMI out portSet the TV to the HDMI Input port that the computer is connected to using the source or display button on your TV remote.If your computer's display does not automatically appear on your television screen, you may need to have the computer manually detect the display.Windows: Right-click on the desktop > Display Settings > Click Detect > Click the "Multiple displays" drop-down box and select "Duplicate these displays") > Click Apply.Mac: Go to the Apple Menu > choose System Preferences > Choose the “Displays” panel > Hold down the “Option” key to show the “Detect Displays” button – note that it replaces the ‘Gather Windows’ button > Click on “Detect Displays” while holding down Option to use the function as intended.I'm seeing a black screen where the movie should be, but audio plays normally.If you are using an external display, try disconnecting the display. Many browsers built into Smart TVs and other devices will NOT allow protected content to play.You can also directly connect a laptop or computer using an HDMI cable by doing the following:Make sure your computer is close enough to your Television for the HDMI cable to reach between them safely.Connect one end of the HDMI cable into an available HDMI port on the TV. Chromecast on iOS devices are not compatible with the Eventive platform.Important note: Due to content protection restrictions, the Screen Mirroring feature on Smart TVs and other devices cannot be used. Unlock the program on Eventive Virtual, then set your player window to full-screen using the icon at the lower right.See our detailed instructions for our dedicated Apple TV and Roku apps below.Chromecast will work on select Android devices, see instructions above. To switch accounts, click on the circle and select “sign out”, then login (using email address or facebook login) to the preferred account.If you are not logged in, you’ll see the word “login” at the upper right of the window. If you are logged in you will see a circle with the initials of the account holder. Eventive’s content protection protocol does not allow VPN access.Are you logged in with the correct account? Please check your login status at the upper right of the Eventive window. If none of these steps help, please contact us using the live chat at the bottom of the page.My movie won’t play! (General troubleshooting steps)Please confirm that you are not on a VPN (Virtual Private Network). Xfinity Tv App Computer Plus A LivestreamThere is a countdown clock on the livestream window to let you know when it will start.Can I watch a livestream after it’s over?Yes, livestreams are recorded and made available to ticket holders for the duration of the program availability window.How do I use the Eventive TV app on my Apple TV device?Please download the “Eventive TV” app from the Apple TV App Store (accessible via your TV). If you’ve already ordered a ticket with your logged in account, you will have the option to “watch now” from the virtual screening page.If you’ve ordered a program that includes an on demand title plus a livestream, simply select the livestream from the right sidebar and then click “enter livestream” at the designated time. You will need to log in first.If you're on another device, you can also check your email inbox for the order confirmation email and click the “watch now” button.Or visit your festival or cinema page and click on the original listing for the movie. You can login using the login link at the upper right corner of the screen, or if you are not logged in at all you’ll be prompted to login after clicking “unlock now.”If you still cannot access your content, visit watch.eventive.org/me to verify that you’ve unlocked the program and access it from there.If you've already unlocked the movie, visit your Content Library and you should see the film there. What do I do?Please confirm that you are logged in with the same email address or Facebook login you used to purchase the program. After you've started watching the movie, the indication will change to show you how much time is left to finish.Yes, you have complete access to the entire program during your watch window.I bought the movie and now it’s telling me to unlock it again. ![]() Enter EVENTIVE TV in the search field and select EVENTIVE TV when it appears, next press the down button on your remote to navigate to “Apps and Games” where you will find the EVENTIVE TV app.
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